vinceschuurman.com
IBM Lotus consultancy
Wednesday, September 8, 2010
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Domino crashing every 70 mins (like clockwork)
This problem stumped me for a while.
Since this particular server had not been maintained in years (why would one, it's Domino right? ;)) I first checked the usual suspects; agents, replication schedules etcetera and disabled unnecessary processes.
That didn't help, so I asked them to send me the console.log and the NSD's.
From the NSD's we concluded that the SMTP task was responsible for at least a couple of the crashes, so we disabled the SMTP at 69 minutes and enabled it after 71. No Crash!!???
We already did all the usual fixes like deleting the smtp.boxes, disabling all virus and spam engine both on the server itself and in Domino, but nothing helped.
Luckily my good friend Kurt de Feyter helped me out by converting the NSD into something more readable showing that the names.nsf was seriously corrupted.
Fixing that did not help however, but combining the NSD with SMTP debugging we found that all the crashes were caused by the same incoming e-mail.
After blocking the originating IP on the firewall and in Domino the problem was 'fixed'.
Since this is 6.5.6 we are talking about, there is no intend to investigate any further, but if you ever see this kind of behavior, remember to check the external factors.
 
31 May 2010
 
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